Warranty Information
Mattress Safe® products are made with top-of-the-line materials and quality workmanship. We provide warranty with product registration and proof of purchase against defects in workmanship and materials. Structural damage caused by abuse, misuse, improper installation or not properly following the care instructions will void the warranty. Do not iron, use bleach or Borax! The use of bleach or bleach products will also void the warranty.
Mattress Safe, Inc. is not responsible for any incidental or consequential damages resulting from the use of its products. In no event shall the responsibility of Mattress Safe, Inc. exceed the purchase price of the warranted product.
You must register your product for the warranty to be activated. You may register your product at www.MattressSafe.com/warranty. Warranty will not be honored without proof of purchase. Please keep the proof of purchase available to validate purchase.
Care Instructions
Mattress Safe® products are lightweight and as easy to launder as your sheets. For quick clean ups between washings, lightly vacuum or wipe the surface with a damp cloth. To launder, simply wash and dry in moderate temperate. Do not iron, use bleach or Borax!
Our protectors dry quickly (approximately 15 minutes in most dryers).
Replacement Policy
For your protection against bed bug infestation and other form of sanitation, Mattress Safe, Inc. does not accept returns or exchanges. In cases of defective product please contact us immediately for warranty claims.
- Consumer is responsible for shipping and handling.
- Structural damage caused by abuse, misuse, improper installation or not properly following the care instructions will void the warranty.
- The use of bleach or bleach products will void the warranty.
- Products with manufacture defects must be reported within 48 hours of delivery.
- Consumer responsible for ordering correct product sizes and acknowledges properly measuring the mattress and box spring.(Measuring Instructions)
- The consumer's product must be registered for the warranty to be valid. (To register your product online, go towww.MattressSafe.com/warranty)
- Proof of purchase is required and no protector will be acknowledged for replacement from any consumer who has not purchased from Mattress Safe, Inc. or its verified dealers.
- No Returns - No Exchanges*
* For health concerns Mattress Safe, Inc. does not accept returns or exchanges of ANY product. Please do not return any new, used, damaged, or soiled products to Mattress Safe, Inc.